“Unfortunately, App has stopped” error pops up in Android devices like Nexus, LG, Samsung, Motorola, Sony which system has been updated up to Android 6.0 Marshmallow. Usually it appears when one is using the apps like Google Play, Facebook, Instagram, WhatsApp and other often used software. Today we will show how to fix this problem following fairly simple steps.
“Unfortunately, App has stopped” is a frequently encountered error while using an Android device. There are many sources causing it. Here we list five methods to fix the issue. We also hope that one method, at least, will help you to get rid of this error.
Method 1: Reinstall the application
First we suggest to reinstall the app. This method is a good idea if the error pops up only while running the specific app rather than a number of installed apps. First you uninstall the app which causes the issue. Then reinstall it again. Check whether “Unfortunately App has Stopped” error has disappeared.
Method 2: Remove the updated application
Sometimes updated apps do not support hard or software. Therefore they must be removed from device memory. In doing so you can get rid of this error.
Method 3: Clear Cache and Data
Cache files are the main sources for errors and various issues while running apps. Clearing cache is one of the highly effective and common way to fix the errors. To do so, follow the next steps:
- Go to “Setting” -> “Manage Applications”->”Applications” -> “All”;
- Scroll down find and select the app responsible for the error;
- Tap “Clear Cache and Data”.
Method 4. Clear RAM
Clearing RAM is a good way when you are facing the error “Unfortunately, the app has stopped” in Android. Some apps running in background use plenty of RAM. Thus there is less RAM available for other apps usage. Hence that producing the error. The steps are as follows:
Go to “Task Manager” -> “Clear Memory”.
Method 5. Factory Reset
If none of the methods above worked, you have to factory reset your device. Some users often feel reluctant to do so, because this procedure will erase all the data related to apps, all software updates, as well as your pictures, documents, messages, contacts and any personal files saved to the Android memory storage.
Anyway, before factory reset your device and try to fix “Unfortunately App has Stopped” error do backup data beforehand. To do so, go to “Settings” and find backup and restore menu, where you can back up current settings and application data. You can also backup Android to PC in minutes. After saving your information, you can now perform factory reset (one finds the option at the very bottom of this backup and restore menu).
We hope that one of the above methods will work for you and you won’t face “Unfortunately App has Stopped” error again.