How to fix “Unfortunately, System UI has stopped” error on Samsung Galaxy?

Recently Samsung company released upgrades for phones Galaxy S7 and S7 Edge to bump their Operation Systems up to Android 7.0 Nougat. Right after that many users reported about “Unfortunately, System UI has stopped” error message appear in their screens (Sometimes it displays “Process stopped”). The exact cause of this error has not been determined. It could equally likely be firmware issues as well as a few other facts.

  1. A third-party launcher installed in your device.
  2. Corrupted cache and data while installing upgrades.
  3. The issues regarding the users interface TouchWiz which is genuine for the Galaxy S7.


There are safe methods to solve the problem. Below we present two of them to fix the issue. Now, you have got the message “Unfortunately, System UI has stopped”. What should you do?

Method 1:


  1. First you have to open Google Play Market;


  2. Drag out the side menu panel. Select “My applications and games”;


  3. Find the option “Installed”, select “Google” (Google Search in the earlier versions);


  4. Tap on the menu button located in the top right corner next to the search button, uncheck “Auto-update” box;


  5. Delete updates Google app using “Delete update” button (it is located next to “Open” button);


  6. Check wherever the error message displays again.

Thus, if you had no luck getting rid of this error after performing all above steps, you’d better proceed to the next method.

Method 2.


  • Navigate your device “Settings”;
  • Select “Applications”, tap on “Menu”;
  • Select “Show system application” in pull-down menu;
  • Then find “System Interface” among all applications. In “Memory” section perform clearing all data and cache;
  • Check whether the error has disappeared.

If this method has not been effective either, you have to employ fundamental methods down to return to factory settings. However before performing it do not forget to make a reserve copy. Otherwise you can face the situation when all your saved data will be wiped out from your device memory. The process of factory settings return is just the same for Samsung S7 and S7 Edge as for other Android devices. The steps to do so have been described many times in our instructions.

About Gavin

Editor @ Gavin is a mechanical engineer by trade, but he's also a tech enthusiast. He spends his time working on Android-Fix and enjoys blogging about the latest trends in the mobile industry. His hobbies include cooking, traveling, and playing soccer with friends.

30 thoughts on “How to fix “Unfortunately, System UI has stopped” error on Samsung Galaxy?”

  1. I have an lg phpne . Did all tbe above factory rest and now am stuck .on blaxkscreen with that dam system ui still there.

  2. I tried doing a live video on on my phone screen and after the Nougat update, it won\’t do it. At first it wouldn\’t start the app but the Google thing worked but now I can only do videos from my outer camera which I don\’t want to do

    And this is on my Galaxy S5 Neo

  3. I had same problem on my samsung galaxy A9 Pro. Followed the steps but could not fix it

    I had same problem with my Samsung Galaxy A9 Pro. Tried the steps but could not fix it.
    Is it software problem on android or samsung? Any other suggestions to fix it?

  4. the same problem is to me but only when i insert my jio sim only not on any other sim only jio sim so plz help i tried all the things that are shown but the popup is not gone

  5. I tried to to press my home button to clear my apps, but a message appeared that my system UI has unfortunatley stopped. My screen went black and then my homescreen disappeared, Does anyone know how to fix the System UI?

  6. how do i fix my system ui has stopped on my j5 (2016) without factory reset it, because i really want my memo back pliss someone help me ASAP.

  7. Mera mobile samsung galaxy j1 4g hai.mai jab bhi mobile ko on karta hoon to screen pe likhata hai unfortunetly system ui has stoped. Iske alawa koi aur option bhi nahi aa raha hai. Please help me

  8. I have done all the steps impart from reset to factory, but i dont want to do that as i will lose everything and cba with the chew on any over solutions to it?

  9. Girlfriends S9 plus having this issue. Just purchased Oct 14th 2018. Phone is also extremely warm to the touch. Anyone??

  10. System UI has stopped work, is the message on my samsung galaxy j3 luna pro. How do I repair the problem?

    • I did the usual on my LG phone but no changes i.e. uninstall the google app updates, reload the updates, clear the cache and nothing help. I solved the problem by removing the google search widget from my home screen. The widget is handy but I had to continually power-down and restart the phone just to get a few seconds of screen time. This might help.

  11. I received an error message that my System UI stopped worked and now my volume doesn't work. I cannot hear calls, watch videos, hear snap stories. Nothing. I did a factory reset and the problem still persists. Please help

  12. I am facing the same issue and after UI error pop up ,, am unable to use my note 9 .. its stopped working. Please suggest what to do?

  13. I'm using my Samsung Galaxy J3 Achieve and YouTube is lagging so it makes my device screen black, I tunred it off and on and it says System UI has stopped so I say wait and its working again

    If you get a J3 Achieve it is easy it fix so yeah

  14. The "UI has stopped working" thing popped up on my galaxy s7, but before I could press anything, the screen went completely black. If I try to turn it on, it won't do anything. If I try and press down on the power button to restart it, I try to click the restart button, but it won't do anything.

  15. I have a galaxy S 5 and I have the same problem.. i think a good lawsuit will fix this.. it's causing slot.of stress and heart pain… I've paid my fees. Samsung owes me for lost usages of my phone operation.. maybe they owe me a new phone that works properly

  16. I think it is my To Do Reminder. It has way too much information in that ap, and it locks my phone down with the UI message, all the time. I can't Uninstall the to do reminder app as I will lose everything in that ap.

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